Rush Orders, Lead Time & Shipping

General shipping Info:

Prices do not include shipping and handling. We can drop ship in case pack quantities at no additional fee. Orders will be shipped UPS or best way depending on destination, weight, carton size, and requested delivery dates. Our factories do not ship third party or freight collect. Shipping costs will be prepaid and added to invoice. Time sensitive orders will ship as needed to meet your specific delivery requirement.

General - Production & Lead Time:

Production time starts after final proof approval and varies with each item.Embroidery and photo process imprints require pre-production samples for final approval before production. Production time is counted in business days and does not include weekend or holidays. Transit time is additional. Lead time is driven by your specified delivery date. If you are not in a hurry, please allow 5-15 production days plus transit time. If you need it quicker, please advise when you need delivery.

Time sensitive orders:

Production time is very quick on most models and without rush charges. (Plastic bags are an exception.). Art work stops the clock. Art that is not camera ready or not submitted in the requested art format may delay production. See art specs. Orders will ship UPS / best way depending on final destination and requested delivery dates. Time sensitive orders will ship as needed to meet your specific delivery requirements. Orders requiring imprinted spec samples will be sent by air to preserve delivery date.

FASTBAG - 3 Day Rush:

FASTBAG rush service is a cooperative effort and is available on select models. After factory approved camera ready art is received, a paper proof art will be returned in 1-2 business days, After immediate proof approval, the order will be produced in 1-3 business days ( as needed) and your order will ship via the shipping method needed to deliver by your request date. Any delay in proof approval or changes to order and art may delay production time and delivery method. The more lead time you allow, the more economical we can ship your order!

Export Transactions:

We ship world wide. For International shipments a custom broker contact and telephone number must be provided. Export shipments require wire transfer or credit card only. We are not responsible for delays in customs and transit time. Client is responsible for all fees for brokers, clearance and incidental fees which may not be billed all at same time.